Payments and Refunds

Application Processing Fee – Terms & Conditions

 

 

  1. Application Processing Fee (APF)* of £100 to create a portfolio towards your University / College application. Once you have paid this fee in full, a case worker will start processing your University / College and funding application for guaranteed placement**.
    1.1 * APF is the application process with your desired or recommended University / College and your application will be under review for up to 6 months from the date of your provisional application before we can make a firm decision. Please keep in mind that the period of time is reflected upon your academic background and work experience for non-standard entries. (Applicants that do not have Level 3 qualifications or A levels)
    1.2** Guaranteed placement means acceptance of prospective student with proper experience and qualifications according to University / College requirements.
  2. APF is not a membership* or registration* fee to obtain services offered by Novelwall** or its subsidiaries or partners.
    2.1 * Membership and registration means members who have paid to obtain other services.
    2.2 ** Novelwall is a service brand trading under Novelmedia Ltd.
  3. Paying your APF will not make Novelwall liable to any collateral effects due to your change of circumstances (i.e.: loss of employment, benefits etc.).
  4. If you change your mind and consider cancelling your application, you need to inform us before the cooling off period of 7 days from the date of application.
  5. APF will be refunded to any students who have not been successfully enrolled into a course despite all efforts conducted from both parties.
  6. Refund of APF is subject to filling a Refund Application Form by the student and this procedure is carried out every Friday of the week. However please allow 7 working days for us to process your refund application and 5 working days to the payment to be made to your account. Refunds will be transferred into your given bank account and will not be issued in cash.
  7.  APF is not transferable and you will not be eligible for a refund if:
    7.1 You have submitted fake documents.
    7.2 You fail to fully complete the application process or submit missing documents.
    7.3 Cancelling your application after the cooling off period.
    7.4 Representation of a third party for your refund.
    7.5 You are deferred to a future intake.
    7.6 You have offers for other courses of your choice.
    7.7 You have a change of mind to study a different course, other than what is offered by Novelwall or its educational partners.
    7.8 Under section 2.
    7.9 Under section 1.2 your application status is still under 6 months review.
  8.  All students must retain the invoice which is considered as an acknowledgement of receipt for APF and produce the same in case of claiming for a refund.
  9. We do not store credit card details nor do we share financial details with any 3rd parties.

 

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