It is important for Novelwall (Pvt) Ltd to help our customers retain their privacy when they take advantage of all the Internet has to offer.
We believe your business is no one else’s. Your privacy is important to you and to us. We’ll protect the information you share with us. To protect your privacy, Novelwall (Pvt) Ltd follows different principles in accordance with worldwide practices for customer privacy and data protection.
• We won’t sell or give away your name, email address, phone number, email address or any other information to anyone.
• We’ll use state-of-the-art security measures to protect your information from unauthorised users.
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Registration ID on the site or when you download free software, enter a contest, order email newsletters or join a limited-access premium site. We use your Personal Information for four primary purposes:
• To make the site easier for you to use by not having to enter information more than once.
• To help you quickly find software, services or information.
• To help us create the content most relevant to you.
• To alert you to product upgrades, special offers, updated information and other new services from Novelwall (Pvt) Ltd.
If you choose not to register or provide personal information, you can still use most of www.novelwall.org. However, you will not be able to access areas that require registration.
If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding Novelwall (Pvt) Ltd. products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from Novelwall (Pvt) Ltd.
Novelwall (Pvt) Ltd occasionally allows other companies to offer our registered customers information about their products and services, using postal mail only. If you do not wish to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the Visitor Centre. From there, you can:
- View and edit the personal information you have already given us.
- Tell us whether you want us to send you marketing information, or whether you want third parties to send you their offers by postal mail.
- Sign up for electronic newsletters about our services and products.
- Register. Once you register, you won’t need to do it again. Wherever you go on www.novelwall.org, your information stays with you.
Novelwall (Pvt) Ltd has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.
We guarantee that your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you’re utilizing secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.
In addition, your transactions are guaranteed under the Fair Credit Billing Act. This Act states that your bank cannot hold you liable for more than $50.00 in fraudulent credit card charges. If your bank does hold you liable for $50.00 or less, we’ll cover your liability provided the unauthorized, fraudulent use of your credit card resulted through no fault of your own and from purchases made from us over our secure server. In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Novelwall (Pvt) Ltd strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.
Your personal information is never shared outside the company without your permission, except under the conditions explained above. Inside the company, data is stored on password-controlled servers with limited access. Your information may be stored and processed in Sri Lanka, or any other country where Novelwall (Pvt) Ltd, its subsidiaries, affiliates or agents are located.
You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.
NOTICE TO PARENTS
Parents or guardians: we want to help you guard your children’s privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.
The www.novelwall.org site does not publish content that is targeted at children. However, if you are concerned about your children providing Novelwall (Pvt) Ltd with any personal information without your consent, Novelwall (Pvt) Ltd Novelwall (Pvt) Ltd offers a Kids account. It allows parents to give parental consent for the collection, use and sharing of children’s (ages 12 and under) personal information online.
ELECTRONIC PRODUCT REGISTRATION
if you buy and install a new product, we may ask you to register your purchase electronically. When you do, we merge your registration information with any information you’ve already left with us (we call that information your personal profile). If you haven’t previously registered with us, we will create a personal profile for you based on your product registration information. If you ever want to review or update that information, you can visit the Profile Centre, click on Update Profile, and edit any of the Personal Information in your profile. If you haven’t already created a Registration ID, we will ask you to do so. This ensures that you can only access your information.
As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that you can only access your profile.
When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across www.novelwall.org, allowing you to download free software, order free newsletters, and visit premium sites without having to fill out registration forms with information you’ve already provided. Even if you switch computers, you won’t have to re-register – just use your Registration ID to identify yourself.
WHAT WE WILL DO WITH THE INFORMATION YOU SHARE
When you join us, provide us with your contact information including your email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer.
We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies with the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
Novelwall (Pvt) Ltd will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Novelwall (Pvt) Ltd or the site; (b) protect and defend the rights or property of Novelwall (Pvt) Ltd and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of www.novelwall.org its Websites, or the public.